Privacy Policy

Privacy Policy

Last updated: 11 September 2025

Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions

This may include your name, email address, phone number, shipping address, and payment information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business
  • Payment processors to complete transactions
  • Shipping companies to deliver your orders
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalize content. You can control cookie settings through your browser.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@cicakify.com.